2012 Conference

Customer First

AIM 2012 will feature actionable, instructional, cutting-edge information about the evolving uses of internet marketing to attract, retain and interact with rental residents and prospects.

The theme of the 2012 conference is Customer First.  This year’s conference will teach how to create a great prospect and resident experience online.  Among the wide range of topics, presenters will have a common thread of putting ideas and initiatives into the customer’s context and how their many “touches” lead up to a fixed impression of a property or brand.

Who Comes?

The conference is oriented towards four primary types of leaders in the apartment industry:

AIM is open exclusively to employees of firms that own and manage apartments, student housing, senior housing and our sponsors.

AIM 2011 attendees in the hallway of the hotel.

AIM 2011 Attendees

What Do Attendees Learn?

AIM is results-driven.  It’s a business-to-consumer marketing summit that highlights the return on investment in marketing initiatives and campaigns.  Attendees come to learn how to improve their performance – and drive more informed, engaged traffic and convert them.  This year’s topics will include:

- Improving the mobile shopper experience
- Sophisticated marketing analytics
- Pro-active reputation management
- Customer service through social engagement
- Ethnography – the science of a great web experience
- Referral marketing programs that work
- Predictive analytics
- Campaign plans for lease-ups
- Marketing research updates
- Connecting sales to marketing
- The next wave of marketing technology
- The online lease transaction made perfect
- Options in video marketing – different ways to leverage video
- and many more!

Who Speaks?

Our speakers come from within and outside the apartment industry.  They present and discuss a range of topics that make the wide world of web marketing accessible to busy industry managers.

Chris Brown, Dirk Wakeham and John Steuart on AIM 2011 panel.

Judges of the 2011 AIM Startup Competition - Chris Brown, Dirk Wakeham and John Steuart.

Who Sponsors?

Along with outstanding sessions, the conference is sponsored by the leading marketing, software, online service firms in the multifamily industry. AIM is the single place to meet and learn from with the expert service providers who power the resident experience on behalf of property owners and managers.

When and Where?

AIM 2012 will be held from April 25-27, 2012 at the Sheraton Phoenix Downtown located at 340 North 3rd Street, Phoenix, AZ.  This luxurious, highly-rated (4.5 stars on TripAdvisor and Yelp) destination will provide a comfortable meeting venue. Our discounted room rate is just $199 per night.  The hotel is seven miles from convenient Phoenix Sky Harbor Airport.  Attendees can ride the Phoenix light rail train from the airport to the hotel for $1.75 (or a cab or Super Shuttle.)

Why Attend?

Typical AIM Networking

Managers, owners and sponsors networking at AIM 2011

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